About
A Canadian Company
Welcome to Cup of Joy coffee, I am so excited that you chose to stop by and discover what we have brewing here. Since I was a little girl I had a special love for coffee and for as long as I can remember I spent most of my days sitting in a beautiful café, enjoying my latte. So much has happened over a cup of coffee, from long nights and early mornings, to a heart to heart with an old friend, to laughs with new friends, to quiet moments where dreams and hopes for the future began to be written.. It’s true when they say “coffee is a lot more than just a drink, it’s something happening.”
There is nothing I enjoy more than my coffee which is why creating this company is all about sharing my joy with you!
Love you a latte, Zion Tesfaye
FAQ
Here’s a list of some questions that get asked frequently.
How Often Do You Roast
We roast twice per week. Generally on Monday and Wednesday.
How does Roast-2-Order work?
We wrote software to handle all of the inventory calculations so that we never make more coffee than what is actually ordered.
Sounds complicated? Yes. Worth it? Absolutely!
What if I miss your roast day?
It’s hard to miss the roast day because we send you emails and phone to remind you. Nevertheless sometimes we may be unable to reach you. Often, we can still assemble your order. It is however best not to miss the roast day ordering timelines.
What do you mean by Roast-2-Order?
Roast-2-Order means that if you did not order it, we did not roast it. Prior to each roast day we poll each of our customers and then we produce only that quantity of coffee.
Why Does Roast-2-Order Matter
Roast-2-Order matters because some very accurate calculations pertaining to yields, forecast totals, and available inventory need to be performed to ensure real freshness. Without those calculations, your coffee simply won’t be fresh. We do this in real time at every moment of our roast process and that insures that we only ever make exactly what’s ordered.
How long will it take to receive my order?
Your order typically arrives the next day, however we reserve the right to take an extra day to do the job well. So if you order on a Monday, you will often receive the order by Tuesday afternoon and by Wednesday for sure.